Privacy Policy

1. Introduction

Showtrailpickpantry Media Ltd ("we," "us," "our") operates showtrailpickpantry.online (the "Site"). This Privacy Policy describes how we collect, use, disclose and safeguard information when you visit the Site, use our contact form, or otherwise interact with us.

2. Information we collect

We collect information in three ways:

• Information you provide directly — your name, email address, subject and message content when you submit the contact form.
• Information collected automatically — IP address, browser type, device type, referring page and pages visited, collected via essential and, where consented, analytics cookies.
• Information from cookies — see our Cookie Policy for a full breakdown by category and retention period.

3. How we use information

We use collected information to respond to enquiries, operate and secure the Site, understand aggregate traffic patterns, and comply with legal obligations. We do not use contact-form data for automated decision-making or profiling.

4. Cookies

We use essential, analytics and functional cookies. You can accept, reject, or manage non-essential cookies through the cookie banner presented on your first visit, or at any time by clearing your browser's local storage for this Site. Full details are set out in our Cookie Policy.

5. Third-party processors

We share limited data with processors who help us operate the Site, under contractual confidentiality and data-processing obligations:

• Hosting provider — stores Site files and server logs necessary to serve the Site.
• Email delivery provider — processes and delivers messages submitted via the contact form.
• Analytics provider (e.g. Google Analytics) — processes pseudonymised usage data where you have consented to analytics cookies.

We do not sell personal data to third parties.

6. GDPR rights (EU/UK visitors)

If you are located in the European Economic Area or the United Kingdom, you have the right to access, rectify, erase or restrict the processing of your personal data, the right to data portability, and the right to object to processing. You may also lodge a complaint with your local supervisory authority, or the UK Information Commissioner's Office (ICO), at any time.

7. CCPA rights (California visitors)

If you are a California resident, you have the right to know what personal information we hold about you, to request deletion of that information, and to opt out of the sale of personal information. We do not sell personal information as defined under the CCPA, and we do not discriminate against users who exercise their privacy rights.

8. Data retention

Contact-form submissions are retained for up to 24 months to allow follow-up correspondence, after which they are deleted or anonymised. Server logs are retained for up to 12 months for security purposes. Analytics data is retained according to the retention settings described in our Cookie Policy.

9. Data security

We apply reasonable technical and organisational measures, including encrypted transport (HTTPS) and restricted internal access, to protect personal data against unauthorised access, alteration or disclosure.

10. Children's privacy

The Site is not directed at children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. International transfers

Where data is transferred outside the EEA or UK, we rely on appropriate safeguards, including Standard Contractual Clauses, with our processors.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

13. Contact and Data Protection Officer

For any privacy questions, access requests, or to exercise your rights, contact our Data Protection Officer at [email protected], or write to Showtrailpickpantry Media Ltd, 27 Faringdon Chambers, London, EC1R 3AL, United Kingdom.